Repairs

We fix it right here

We don't ship your jewelry anywhere. It stays in the shop, it's worked by the same hands that make the new pieces, and a lot of it goes out the same day.

Sample image — the jeweler's workbench

What we repair

Chain soldering

Broken chain, opened link, or a pendant that came loose.

From $35

Turnaround: same day

Clasp replacement

Lobster, box, and safety clasps, matched to your karat.

From $45

Turnaround: same day

Ring sizing

Sized up or down, with no visible seam.

From $65

Turnaround: 2 to 5 days

Stone setting & replacement

Loose stone, broken prong, or a stone that's gone missing.

From $75

Turnaround: 3 to 7 days

Rhodium plating

So white gold looks genuinely white again.

From $55

Turnaround: 2 to 4 days

Restringing

Pearls and beads, knotted between each one.

From $40

Turnaround: 3 to 5 days

Deep cleaning & polish

Ultrasonic and hand polish. The piece comes back looking like the day you bought it.

From $20

Turnaround: same day

The prices on this list are starting points. The final price depends on the karat, the thickness, and the condition of the piece. We always tell you before we start, and we don't touch anything until you approve it.

Start here

Tell us what happened

Fill this out and we'll tell you what can be done and what it costs. Nothing is paid online — repairs are quoted and paid in the shop.

Optional, but it helps a lot. Up to 5 photos.

Drag your photos here, or tap to choose

Up to 5 photos, 10 MB each. JPG, PNG, WebP, or HEIC.

Optional. Just so we can hold bench time for you.

Frequently asked

Before you ask